SiNi Software Topic   Failed to connect to the internet Please Check Your Internet Connection Error Message in Max 2023
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  SiNi Software Forum      DeSipher Logins    Failed to connect to the internet Please Check Your Internet Connection - Error Message in Max 2023
Failed to connect to the internet Please Check Your Internet Connection - Error Message in Max 2023
CharlyRT
7 months ago

Hi there, im using Max 2023 and Max 2024, but recently for some reason I cannot login to Desipher in Max 2023, the message "Failed to connect to the internet Please Check Your Internet Connection" is persistant, the thing is that i have no problems with Max 2024, i have reinstalled the plugin but cannot login to the server




Failed to connect to the internet Please Check Your Internet Connection - Error Message in Max 2023
user image   CharlyRT
7 months ago

Hi there, im using Max 2023 and Max 2024, but recently for some reason I cannot login to Desipher in Max 2023, the message "Failed to connect to the internet Please Check Your Internet Connection" is persistant, the thing is that i have no problems with Max 2024, i have reinstalled the plugin but cannot login to the server




  user image   CharlyRT   Failed to connect to the internet Please Check Your Internet Connection - Error Message in Max 2023
7 months ago

Hi there, im using Max 2023 and Max 2024, but recently for some reason I cannot login to Desipher in Max 2023, the message "Failed to connect to the internet Please Check Your Internet Connection" is persistant, the thing is that i have no problems with Max 2024, i have reinstalled the plugin but cannot login to the server




This reply was edited by CharlyRT 7 months ago.
user image
  CharlyRT
5 years ago
  Failed to connect to the internet Please Check Your Internet Connection - Error Message in Max 2023
7 months ago

Hi there, im using Max 2023 and Max 2024, but recently for some reason I cannot login to Desipher in Max 2023, the message "Failed to connect to the internet Please Check Your Internet Connection" is persistant, the thing is that i have no problems with Max 2024, i have reinstalled the plugin but cannot login to the server




This reply was edited by CharlyRT 7 months ago.
user image
  CharlyRT
5 years ago
  Failed to connect to the internet Please Check Your Internet Connection - Error Message in Max 2023
7 months ago

Hi there, im using Max 2023 and Max 2024, but recently for some reason I cannot login to Desipher in Max 2023, the message "Failed to connect to the internet Please Check Your Internet Connection" is persistant, the thing is that i have no problems with Max 2024, i have reinstalled the plugin but cannot login to the server




This reply was edited by CharlyRT 7 months ago.

  3 Topic Replies

  SiNi Josh
7 months ago

Hi,

Thanks for flagging this. We've not noticed any issues on our side, but we'll look into it.

2 things.
1. Does this only happen on auto login ? So if you hit the Login button, does it continue to say Failed to connect or will it work ?

2. Have you tried a previous version of SiNi ? Just wondering if its just this version.

Thanks

Josh

  user image    SiNi Josh
7 months ago

Hi,

Thanks for flagging this. We've not noticed any issues on our side, but we'll look into it.

2 things.
1. Does this only happen on auto login ? So if you hit the Login button, does it continue to say Failed to connect or will it work ?

2. Have you tried a previous version of SiNi ? Just wondering if its just this version.

Thanks

Josh

    user image   SiNi Josh
7 months ago

Hi,

Thanks for flagging this. We've not noticed any issues on our side, but we'll look into it.

2 things.
1. Does this only happen on auto login ? So if you hit the Login button, does it continue to say Failed to connect or will it work ?

2. Have you tried a previous version of SiNi ? Just wondering if its just this version.

Thanks

Josh

user image
  SiNi Josh
5 years ago
  SiNi Josh   Reply
7 months ago

Hi,

Thanks for flagging this. We've not noticed any issues on our side, but we'll look into it.

2 things.
1. Does this only happen on auto login ? So if you hit the Login button, does it continue to say Failed to connect or will it work ?

2. Have you tried a previous version of SiNi ? Just wondering if its just this version.

Thanks

Josh

user image
  SiNi Josh
5 years ago
  SiNi Josh   Reply
7 months ago

Hi,

Thanks for flagging this. We've not noticed any issues on our side, but we'll look into it.

2 things.
1. Does this only happen on auto login ? So if you hit the Login button, does it continue to say Failed to connect or will it work ?

2. Have you tried a previous version of SiNi ? Just wondering if its just this version.

Thanks

Josh

  CharlyRT
7 months ago

Hi Josh:

Thanks for answering


1 It doesnt work either way

2 I have tried with 1.25.2 and the problem still there, do you recommend another version to try?

  user image    CharlyRT
7 months ago

Hi Josh:

Thanks for answering


1 It doesnt work either way

2 I have tried with 1.25.2 and the problem still there, do you recommend another version to try?

    user image   CharlyRT
7 months ago

Hi Josh:

Thanks for answering


1 It doesnt work either way

2 I have tried with 1.25.2 and the problem still there, do you recommend another version to try?

This reply was edited by CharlyRT 7 months ago.
user image
  CharlyRT
5 years ago
  CharlyRT   Reply
7 months ago

Hi Josh:

Thanks for answering


1 It doesnt work either way

2 I have tried with 1.25.2 and the problem still there, do you recommend another version to try?

This reply was edited by CharlyRT 7 months ago.
user image
  CharlyRT
5 years ago
  CharlyRT   Reply
7 months ago

Hi Josh:

Thanks for answering


1 It doesnt work either way

2 I have tried with 1.25.2 and the problem still there, do you recommend another version to try?

This reply was edited by CharlyRT 7 months ago.
  SiNi Josh
7 months ago

Hi Carlos,
Sorry to hear you are still having issues.

I'm honestly not sure why it would work for one version and not the other. We have multiple versions of max installed and have no issues.

I would say maybe its a firewall issue, but the fact it works with Max 2024 means its probably not.

Maybe you should try our proxy server ? https://docs.sinisoftware.com/proxy-server-license-manager
Its normally made for servers, but you can install it onto your own machine and use the local ip (127.0.0.1 or localhost).

Hopefully that might bypass whatever is happening with your Max 2023.

Hope this helps.

Josh

  user image    SiNi Josh
7 months ago

Hi Carlos,
Sorry to hear you are still having issues.

I'm honestly not sure why it would work for one version and not the other. We have multiple versions of max installed and have no issues.

I would say maybe its a firewall issue, but the fact it works with Max 2024 means its probably not.

Maybe you should try our proxy server ? https://docs.sinisoftware.com/proxy-server-license-manager
Its normally made for servers, but you can install it onto your own machine and use the local ip (127.0.0.1 or localhost).

Hopefully that might bypass whatever is happening with your Max 2023.

Hope this helps.

Josh

    user image   SiNi Josh
7 months ago

Hi Carlos,
Sorry to hear you are still having issues.

I'm honestly not sure why it would work for one version and not the other. We have multiple versions of max installed and have no issues.

I would say maybe its a firewall issue, but the fact it works with Max 2024 means its probably not.

Maybe you should try our proxy server ? https://docs.sinisoftware.com/proxy-server-license-manager
Its normally made for servers, but you can install it onto your own machine and use the local ip (127.0.0.1 or localhost).

Hopefully that might bypass whatever is happening with your Max 2023.

Hope this helps.

Josh

user image
  SiNi Josh
5 years ago
  SiNi Josh   Reply
7 months ago

Hi Carlos,
Sorry to hear you are still having issues.

I'm honestly not sure why it would work for one version and not the other. We have multiple versions of max installed and have no issues.

I would say maybe its a firewall issue, but the fact it works with Max 2024 means its probably not.

Maybe you should try our proxy server ? https://docs.sinisoftware.com/proxy-server-license-manager
Its normally made for servers, but you can install it onto your own machine and use the local ip (127.0.0.1 or localhost).

Hopefully that might bypass whatever is happening with your Max 2023.

Hope this helps.

Josh

user image
  SiNi Josh
5 years ago
  SiNi Josh   Reply
7 months ago

Hi Carlos,
Sorry to hear you are still having issues.

I'm honestly not sure why it would work for one version and not the other. We have multiple versions of max installed and have no issues.

I would say maybe its a firewall issue, but the fact it works with Max 2024 means its probably not.

Maybe you should try our proxy server ? https://docs.sinisoftware.com/proxy-server-license-manager
Its normally made for servers, but you can install it onto your own machine and use the local ip (127.0.0.1 or localhost).

Hopefully that might bypass whatever is happening with your Max 2023.

Hope this helps.

Josh


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Registration: 10001189
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Company Registration: 10001189
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SiNi Software logo for terms and conditions
Copyright © SiNi Software 2024 All rights reserved
Company Registration No: 10001189
Autodesk Autherized developer logo
SiNi Software logo for terms and conditions
Copyright © SiNi Software 2024 All rights reserved
Company Registration No: 10001189