Search through our help database of questions, how to, or tool tips. Most of the faqs are questions SiNi Software users have been asking over the last few years. We will be updating our help area constantly, so check back to find our most recently asked questions.
You narrow your search by selecting a 3ds max plugin, or category to search in too.
Yes, our “Order Page” under the “User Dashboard” will apply a discount for bulk orders.
Please see the following for discounts. If you purchase through our Reseller partners, these discounts will be applied by them.
0% 1-4 Licenses
10% 5-9 Licenses
20% 10-24 Licenses
30% 25 and over.
We also offer Enterprise Licensing for larger organisations. Please contact us for details.
Please follow the below steps to signing up, installing and getting up and running.
We believe we can offer a better service and build better products through maintained membership, Software as a Service (SaaS). Our pricing structure is priced fairly on a low cost to free up cash flow and support easy access to our products.
Installing SiNi Software is a straight forward process and includes a silent install, for larger studio and render farm installations. please see the second sample below.
When installing SiNi Software with a silent switch, you MUST use an uppercase or capital “S”
The Desipher License Manager is a login manager to retrieve your licence from the online license server. This provides live user feedback on licences available. Typically, when you log in you uncheck Desipher to hide on startup. If you unexpectantly experience issues logging in, please see the following messages below.
We offer a separate installer for render farms. This is FREE. It only includes the SiNi object plugins required to render 3D scenes. You do not require purchased SiNi licences to install on a render farm. We recommend running a silent installation by using the “/s” switch if necessary. Please make sure you use a capital or uppercase “S”.
To uninstall navigate to your Windows Control Panel and select Programs and Features, and find SiNi Software 3ds Max Plugins from the list of installed software on your computer. Double click on the selected software to start the uninstall process.
After you open 3ds Max, you may see an empty toolbar. Please note, we cannot remove the empty toolbar when 3ds Max is closed. From the drop-down menu in 3ds Max, select Customise User Interface. Select the Toolbars tab. Select the old SiNi Software toolbar from the dropdown. Press the delete button and the empty SiNi toolbar will be removed.
Trialling our software can be found on the My users page of the User dashboard. If you have not signed up you MUST do this to access downloads and the 30-day trials. If you are a studio and wish all your team to access trials, each user must sign up individually and activate the trial buttons. Studios will be able to add teams to the studio account later if you purchase licenses to apply to users.