Search through our help database of questions, how to, or tool tips. Most of the faqs are questions SiNi Software users have been asking over the last few years. We will be updating our help area constantly, so check back to find our most recently asked questions.
You narrow your search by selecting a 3ds max plugin, or category to search in too.
We have a SiNi Proxy server that needs to be installed on your server or a single workstation with internet. This will act as a portal to our online licence server from a workstation without a connection to the internet.
SiNi Software has two types of plugins in 3ds Max. First are the utility plugins included with IgNite. The second type is the object plugins. Both are found in different UI locations in 3ds Max.
From the top menu, locate the SiNi dropdown menu and navigate to the IgNite plugins. Alternatively, select the icon on the SiNi toolbar. See Toolbar page for more info.
The Desipher License Manager is a login manager to retrieve your licence from the online license server. This provides live user feedback on licences available. Typically, when you log in you uncheck Desipher to hide on startup. If you unexpectantly experience issues logging in, please see the following messages below.
DeSipher uses the same login details you created for the website.
Check the details and retry.
If you are able to login to the website, you will be able to log in to Desipher.
Please note. Do not use special characters in your password as they will not be recognised.
We believe we can offer a better service and build better products through maintained membership, Software as a Service (SaaS). Our pricing structure is priced fairly on a low cost to free up cash flow and support easy access to our products.
For use by IT Departments to manage SiNi Software across a large installation network.
Network administrators install the SiNi License Manager on the network server, accessible to all workstations. The license manager is locked to the Server MAC ID by encrypted license.
Once installed, you generate a MACID file which is sent to SiNi licensing to generate a license key. Upon receipt of the license key, install in the License Manager and licenses are activated.
Install the workstation software as normal or use a silent install. See Installing, Workstation page for details.
Open 3ds Max and within the DeSiper UI, select Network setting and input the required information. The user can then login to their account as usual but the license will be issued by the Server License Manager.
Please see the diagrams below for installation options.
Yes, our “Order Page” under the “User Dashboard” will apply a discount for bulk orders.
Please see the following for discounts. If you purchase through our Reseller partners, these discounts will be applied by them.
0% 1-4 Licenses
10% 5-9 Licenses
20% 10-24 Licenses
30% 25 and over.
We also offer Enterprise Licensing for larger organisations. Please contact us for details.
Forensic and Scatter are free to use and installed automatically with the downloaded installer.
Forensic also comes bundled with the IgNite utility collection. Both versions have the same features. This means to use the free version you still need to signup and download the installer. In 3ds Max you will see the Desipher license manager at startup. Please log in to this using the same user and password to log into the website User Dashboard.
We offer a separate installer for render farms. This is FREE. It only includes the SiNi object plugins required to render 3D scenes. You do not require purchased SiNi licences to install on a render farm. We recommend running a silent installation by using the “/s” switch if necessary. Please make sure you use a capital or uppercase “S”.
To uninstall navigate to your Windows Control Panel and select Programs and Features, and find SiNi Software 3ds Max Plugins from the list of installed software on your computer. Double click on the selected software to start the uninstall process.
After you open 3ds Max, you may see an empty toolbar. Please note, we cannot remove the empty toolbar when 3ds Max is closed. From the drop-down menu in 3ds Max, select Customise User Interface. Select the Toolbars tab. Select the old SiNi Software toolbar from the dropdown. Press the delete button and the empty SiNi toolbar will be removed.
From the top dropdown menu you access all the following;
IgNite plugins - All of the utility plugins.
Desipher License Manager - To log into the software and online license server.
Virus Protection - To protect your scenes from malicious MAXScripts click on Add Virus Callback. This will run automatically and remove any found scripts, harmful in all scenes upon opening them. Remove Virus Callback disables this.
Links to Help pages.
The above links are accessible from the SiNi Toolbar as well. Minus the Virus Protection and Help Links.