Search through our help database of questions, how to, or tool tips. Most of the faqs are questions SiNi Software users have been asking over the last few years. We will be updating our help area constantly, so check back to find our most recently asked questions.
You narrow your search by selecting a 3ds max plugin, or category to search in too.
Yes, our “Order Page” under the “User Dashboard” will apply a discount for bulk orders.
Please see the following for discounts. If you purchase through our Reseller partners, these discounts will be applied by them.
0% 1-4 Licenses
10% 5-9 Licenses
20% 10-24 Licenses
30% 25 and over.
We also offer Enterprise Licensing for larger organisations. Please contact us for details.
Trialling our software can be found on the My users page of the User dashboard. If you have not signed up you MUST do this to access downloads and the 30-day trials. If you are a studio and wish all your team to access trials, each user must sign up individually and activate the trial buttons. Studios will be able to add teams to the studio account later if you purchase licenses to apply to users.
For use by IT Departments to manage SiNi Software across a large installation network.
Network administrators install the SiNi License Manager on the network server, accessible to all workstations. The license manager is locked to the Server MAC ID by encrypted license.
Once installed, you generate a MACID file which is sent to SiNi licensing to generate a license key. Upon receipt of the license key, install in the License Manager and licenses are activated.
Install the workstation software as normal or use a silent install. See Installing, Workstation page for details.
Open 3ds Max and within the DeSiper UI, select Network setting and input the required information. The user can then login to their account as usual but the license will be issued by the Server License Manager.
Please see the diagrams below for installation options.
This only applies to the ILLUMi plugin, included with the IgNite utility collection.
1. First, set the path to point ILLUMI to your library by opening the IgNite Springboard and navigating to the Config Tab.
2. On the UI locate the Set HDRI library path. Point to the route of your HDRI library and it will find all the subfolders.
3. Second, open ILLUMI and it will pick up the libraries.
For instructions on creating HDRI thumbnails and filling in data, please see the ILLUMI page.
The Desipher License Manager is a login manager to retrieve your licence from the online license server. This provides live user feedback on licences available. Typically, when you log in you uncheck Desipher to hide on startup. If you unexpectantly experience issues logging in, please see the following messages below.
We believe we can offer a better service and build better products through maintained membership, Software as a Service (SaaS). Our pricing structure is priced fairly on a low cost to free up cash flow and support easy access to our products.
From the top dropdown menu you access all the following;
IgNite plugins - All of the utility plugins.
Desipher License Manager - To log into the software and online license server.
Virus Protection - To protect your scenes from malicious MAXScripts click on Add Virus Callback. This will run automatically and remove any found scripts, harmful in all scenes upon opening them. Remove Virus Callback disables this.
Links to Help pages.
The above links are accessible from the SiNi Toolbar as well. Minus the Virus Protection and Help Links.