Please login to the website and reset the MacID for your user under “My users” section of the User Dashboard.

No, you can pay through our website. Just login and go to “Order Page” under the “User Dashboard” and pay there.

We believe we can offer a better service and build better products through maintained membership, Software as a Service (SaaS). Our pricing structure is priced fairly on a low cost to free up cash flow and support easy access to our products.

Setting up your HDRI Library

This only applies to the ILLUMi plugin, included with the IgNite utility collection.

1. First, set the path to point ILLUMI to your library by opening the IgNite Springboard and navigating to the Config Tab.

2. On the UI locate the Set HDRI library path. Point to the route of your HDRI library and it will find all the subfolders.

3. Second, open ILLUMI and it will pick up the libraries.

For instructions on creating HDRI thumbnails and filling in data, please see the ILLUMI page.

The reseller is processing your order. If you pay directly through the SiNi website, you order be processed immediately.

Sign Up and Download

Please follow the below steps to signing up, installing and getting up and running.

• Register and sign up to create a User account. We advise you to enter accurate information including your address, country and email. This information is used at checkout and other promotional correspondence, including 3Disciple Magazine.
• Check your email (and junk folder) to locate the confirmation email sent by SiNi Software. Click on the confirmation link to activate your account.
• Login to your account on www.sinisoftware.com and navigate to the Downloads page. Download the latest workstation installer. You may wish to download the Renderfarm installer and Network Manager if appropriate.
• Install SiNi Software. Please note, all versions of 3ds Max must be closed.
• Open 3ds Max and log into the Desipher license manager popup. This activates the license. Follow Network Manager instructions if installing via a network server.
  
  

There must be “Cad Blocks” in your scene. You must remove them first to enable the other buttons. Other tasks don’t work properly with “Cad Blocks” in your scene.

Managing Subscriptions

Managing your SiNi Software license is done online. Log in to your User Dashboard and select the My Licences / Orders page. You will find all your ordered licences here to manage.

Making Toolbars and Shortcuts

Making your own keyboard shortcuts or toolbar buttons can speed up your workflow and productivity. The two images below will get you started in making your own.

TOOLBAR

KEYBOARD

We have a SiNi Proxy server that needs to be installed on your server or a single workstation with internet. This will act as a portal to our online licence server from a workstation without a connection to the internet.

Please check your firewall or router to make sure they are not blocking the connection.

We offer FREE EDUCATION licensing

We offer FREE EDUCATION licensing to authorised academic institutions and training facilities.

The institutions are responsible for installing and issuing SiNi Software on their equipment only. Educational licenses are controlled by an Educational License Server installed on the Campus IT Server. All Education Licenses are subject to a SiNi Education Contract. PLEASE NOTE. Authorised Schools only. This offer does not extend to students.

For any Education related questions please contact sales@sinisoftware.com (Subject: Education Licenses)

To uninstall navigate to your Windows Control Panel and select Programs and Features, and find SiNi Software 3ds Max Plugins from the list of installed software on your computer. Double click on the selected software to start the uninstall process.

After you open 3ds Max, you may see an empty toolbar. Please note, we cannot remove the empty toolbar when 3ds Max is closed. From the drop-down menu in 3ds Max, select Customise User Interface. Select the Toolbars tab. Select the old SiNi Software toolbar from the dropdown. Press the delete button and the empty SiNi toolbar will be removed.

Installing Education and Site License Manager

For use by IT Departments to manage SiNi Software across a large installation network.

Network administrators install the SiNi License Manager on the network server, accessible to all workstations. The license manager is locked to the Server MAC ID by encrypted license.

Once installed, you generate a MACID file which is sent to SiNi licensing to generate a license key. Upon receipt of the license key, install in the License Manager and licenses are activated.

Install the workstation software as normal or use a silent install. See Installing, Workstation page for details.

Open 3ds Max and within the DeSiper UI, select Network setting and input the required information. The user can then login to their account as usual but the license will be issued by the Server License Manager.

• This does not require an Internet connection.
• Issue of licenses is subject to SiNi contract terms and conditions.

Please see the diagrams below for installation options.

Go to our Login Sceen and press the button to reset your password. The website has the same username and password as your DeSipher login.

Using Free Plugins - Forensic and Scatter

Forensic and Scatter are free to use and installed automatically with the downloaded installer.

Forensic also comes bundled with the IgNite utility collection. Both versions have the same features. This means to use the free version you still need to signup and download the installer. In 3ds Max you will see the Desipher license manager at startup. Please log in to this using the same user and password to log into the website User Dashboard.

Procedure for getting started

• Register and sign up to create a User account.
• Check your email (and junk folder) to locate the confirmation email sent by SiNi Software. Click on the confirmation link to activate your account.
• Login to your account on www.sinisoftware.com and navigate to the Downloads page. Download the latest workstation installer.
• Install SiNi Software. Please note, all versions of 3ds Max must be closed.
• Open 3ds Max and log into the Desipher license manager popup. This activates the license. Open Forensic from the dropdown menu. Open Scatter from the Object Panel rollout.