The reseller is processing your order. Please check with your reseller for an update.

DeSipher uses the same login details you created for the website.

Check the details and retry.

If you are able to login to the website, you will be able to log in to Desipher.

Please note. Do not use special characters in your password as they will not be recognised.

Using Free Plugins - Forensic and Scatter

Forensic and Scatter are free to use and installed automatically with the downloaded installer.

Forensic also comes bundled with the IgNite utility collection. Both versions have the same features. This means to use the free version you still need to signup and download the installer. In 3ds Max you will see the Desipher license manager at startup. Please log in to this using the same user and password to log into the website User Dashboard.

Procedure for getting started

• Register and sign up to create a User account.
• Check your email (and junk folder) to locate the confirmation email sent by SiNi Software. Click on the confirmation link to activate your account.
• Login to your account on www.sinisoftware.com and navigate to the Downloads page. Download the latest workstation installer.
• Install SiNi Software. Please note, all versions of 3ds Max must be closed.
• Open 3ds Max and log into the Desipher license manager popup. This activates the license. Open Forensic from the dropdown menu. Open Scatter from the Object Panel rollout.
  
  

No, sorry there is now way of unlocking a ProxSi that is missing its password.

No, they just need to install our software. They can use and render without a licence.

Installing SiNi Network Proxy License Server

For network installations where company IT policy and data security is paramount restricting direct access to the internet.

Network administrators install the proxy service on the network allowing a secure encrypted tunnel connection to the online license manager. Within the DeSiper UI, select Network setting and input the required information. The user can then login to their account as usual.

• This is not a floating license server.
• MPAA and CDSA Compliant.

Please see the diagrams below for installation options.

Locating SiNi plugins in 3ds Max

SiNi Software has two types of plugins in 3ds Max. First are the utility plugins included with IgNite. The second type is the object plugins. Both are found in different UI locations in 3ds Max.

From the top menu, locate the SiNi dropdown menu and navigate to the IgNite plugins. Alternatively, select the icon on the SiNi toolbar. See Toolbar page for more info.

Installing SiNi Software

Installing SiNi Software is a straight forward process and includes a silent install, for larger studio and render farm installations. please see the second sample below.

Installing SiNi Software

Installing SiNi Software with a silent switch

When installing SiNi Software with a silent switch, you MUST use an uppercase or capital “S”

Desipher Login and Messages

The Desipher License Manager is a login manager to retrieve your licence from the online license server. This provides live user feedback on licences available. Typically, when you log in you uncheck Desipher to hide on startup. If you unexpectantly experience issues logging in, please see the following messages below.

You will need to contact your render farm and ask them if they support SiNi Products.

How Do I Trial SiNi Software?

Trialling our software can be found on the My users page of the User dashboard. If you have not signed up you MUST do this to access downloads and the 30-day trials. If you are a studio and wish all your team to access trials, each user must sign up individually and activate the trial buttons. Studios will be able to add teams to the studio account later if you purchase licenses to apply to users.

SiNi and Renderfarms

We offer a separate installer for render farms. This is FREE. It only includes the SiNi object plugins required to render 3D scenes. You do not require purchased SiNi licences to install on a render farm. We recommend running a silent installation by using the “/s” switch if necessary. Please make sure you use a capital or uppercase “S”.

About our tools for render farms

• All SiNi Software plugins do not require a licence to render.
• You can silently install with the uppercase “/S” switch.
• You do not need to set up any user logins for Desipher.

There must be “Cad Blocks” in your scene. You must remove them first to enable the other buttons. Other tasks don’t work properly with “Cad Blocks” in your scene.

SiNi Menu Dropdown

From the top dropdown menu you access all the following;

IgNite plugins - All of the utility plugins.

Desipher License Manager - To log into the software and online license server.

Virus Protection - To protect your scenes from malicious MAXScripts click on Add Virus Callback. This will run automatically and remove any found scripts, harmful in all scenes upon opening them. Remove Virus Callback disables this.

Links to Help pages.

The above links are accessible from the SiNi Toolbar as well. Minus the Virus Protection and Help Links.

To uninstall navigate to your Windows Control Panel and select Programs and Features, and find SiNi Software 3ds Max Plugins from the list of installed software on your computer. Double click on the selected software to start the uninstall process.

After you open 3ds Max, you may see an empty toolbar. Please note, we cannot remove the empty toolbar when 3ds Max is closed. From the drop-down menu in 3ds Max, select Customise User Interface. Select the Toolbars tab. Select the old SiNi Software toolbar from the dropdown. Press the delete button and the empty SiNi toolbar will be removed.

Have you paid and the licence is not active?

Question: "I have paid and the licence is not active, what should I do?". We occasionally get asked this. First, log in to your User Dashboard on the website and go to the My Users page. Check the licence is applied to your selected user. The website license server does this automatically. In the unlikely event, it doesn't apply the license will need to be checked manually. If you have purchased through a reseller, there may be a delay due to the setting up your account.

If the above does not resolve the issue, follow the information below, or please create a support ticket from your User Dashboard page.